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Privacy & Terms



Privacy & Terms

Our Commitment to Privacy
SANUWAVE is committed to respecting and protecting your privacy when you visit our Web site. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this Web site. This Privacy Policy describes the practices and policies we have put into place regarding your privacy.


The SANUWAVE privacy policy may change from time to time so please review periodically. If you have any questions regarding our privacy policies, we encourage you to contact us using any of the methods outlined at the end of our Privacy Policy.

Why Does SANUWAVE Collect Information?

SANUWAVE primarily uses your personal information to respond to your e-mail requests for information, products and services. Unless we have your express consent, your personal information will only be used or shared to fulfill your request as outlined in this privacy statement.

What Information Does SANUWAVE Collect?

No personal information is automatically collected at this Web site. The following information is collected when you send an e-mail to us through our Web site:

The e-mail addresses of persons who communicate with us via e-mail and contact information provided in these emailed contents.

Google Analytics is used by SANUWAVE on some of its webpages. This analytics tool helps SANUWAVE understand how their visitors engage with their website. Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own cookie to track visitor interactions. The cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics allows SANUWAVE to know how visitors interact with their website so they can improve their website and how people find it. A different cookie is used for each website, and visitors are not tracked across multiple sites. Analytics requires that all websites that use it must update their privacy policy to include a notice that fully discloses the use of Analytics. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.

With Whom Will the Information Be Shared?

Any personal or confidential information gathered during your visit to this Web site is not shared with any organization for any purpose. We do not rent, sell, exchange or in any way provide personal or confidential information to any third party.

How Does SANUWAVE Use the Information?
The information we gather with your permission during your visit to our Web site is used to:

• Improve the content and design of our Web site;
• Respond to your requests;
• Monitor and improve our customer service efforts.

Access and Correction of Personal Information

Personal Information Options

Individuals may notify us that they wish to opt out of sharing and prevent the transfer or storage of their personal or confidential information by:

• Contacting us using our telephone or mailing address
• Not disclosing personal or confidential information.

Our Use of Cookies
Many Web sites now use "cookies" to provide useful features to their visitors by providing customizable or personalized services.

A 'cookie' is a small data file which a Web site may transmit to your browser and which your browser may then store on your computer. We do use cookies to track the navigational habits of visitors using Google Analytics on some of our webpages. We do NOT allow other companies (third parties) to access cookies via our Web site.

Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our site that will not be available to you and some Web pages may not display properly. You can find information about how you may adjust your cookie setting at the following Web sites:

Microsoft Internet Explorer:
Mozilla Firefox:
Apple Safari:

Your browser software can be set to reject all cookies, or to request if you would like to accept or decline a cookie from a particular site before it is accepted. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly.

Web Beacons

SANUWAVE does NOT use electronic images known as Web beacons, or clear GIFs, to monitor the activity of our Web site. Used in combination with cookies, a Web beacon is an often-transparent graphic image, usually no larger than 1 pixel x 1 pixel, which is placed on a Web site or in an e-mail which is used to monitor the behavior of the user visiting the Web site or opening the e-mail. (To learn more about Web beacons, visit Webopedia).

Third Party Advertisers

SANUWAVE does NOT use third party advertising companies to provide advertisements or allow third party advertisers to track your browsing activities on our Web site.

Links to Other Sites

Web sites often provide a number of links that offer direct access to other useful or interesting Web sites holding potential value to site visitors. Inclusion of the other sites by links does not imply any endorsement of the material or information on the other sites. Users are encouraged to review the privacy policy of each linked site before sharing personal and health-related information.

Security of Communications

We recognize many people are concerned about the privacy and protection of information as it is transmitted over the Internet. The possibility exists for unauthorized individuals to intercept any e-mail message transmitted over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow Web sites to provide an increased level of security for your personal and health-related information when appropriate.

We are not responsible for the privacy of e-mail messages, except those stored in our servers.


SANUWAVE complies with HIPAA guidelines regarding the exchange of healthcare information.

Changes in Our Privacy Policy

From time to time, we may utilize customer information for new, unanticipated uses not previously disclosed in our privacy statement. Should our information practices change at some time in the future, we reserve the right to:

    Post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should visit our Web site periodically and review our privacy policy.
Web Site Contact Information
If you have questions about our Privacy Policy, or feel that this site is not following its stated Privacy Policy, please contact us.

Modification Date
This Privacy Policy was last modified on Oct 14, 2009.

Copyright © 2006-2010 SANUWAVE, Inc. All Rights Reserved. OssaTron, EvoTron, VersaTron, dermaPACE, OrthoTripsy and “Healing Today. Curing Tomorrow.” are all registered trademarks of SANUWAVE.